xe66 Terms and Conditions

General Introduction

These terms and conditions ("Terms") apply to the use of the xe66 platform and all its services. By using the xe66 website or mobile application, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using our services.

xe66 is an online gaming platform offering casino games, sports betting, and live casino services. This platform is designed specifically for adult users in Bangladesh.

1.1 Scope of Terms

These Terms apply equally to all xe66 products and services — casino games, slots, fishing games, sports betting, and any promotional activities. This agreement takes effect from the moment a user opens an account.

1.2 Language and Interpretation

These Terms have been prepared in Bengali and apply to users in Bangladesh. In the event of any ambiguity or dispute, the interpretation of the xe66 authority shall be considered final.

Account Registration

To open a valid account on xe66, users must provide accurate and complete information in the registration form. Providing false information or creating an account under someone else's identity is strictly prohibited and may result in account cancellation.

2.1 One Account Policy

Each person may hold only one xe66 account. If a single person is found to have multiple accounts, those accounts may be temporarily or permanently closed and any accumulated balance may be forfeited.

2.2 Account Security

The user is solely responsible for keeping their login credentials (username, password) completely confidential and secure. If someone uses your account without authorisation, you must notify the xe66 support team immediately.

• Do not share your account password with anyone.
• Always log out after using a public or shared device.
• Report any suspicious activity to the support team immediately.
• Changing your password regularly is good practice for security.

2.3 Identity Verification (KYC)

The xe66 authority may at any time request a national identity card, passport, or other documents to verify a user's identity. The withdrawal process may be delayed until verification is complete. It is the user's responsibility to cooperate with the verification process.

Age and Eligibility

Users must be at least 21 years old to participate on the xe66 platform. Minors (under 21) will not be permitted to use this platform. Providing false information about age during registration is a serious violation.

3.1 Geographic Eligibility

xe66's services are provided for users in Bangladesh. Users from certain countries or regions will not be able to access this platform. Users must ensure that they are able to use this service in accordance with the applicable laws of their country.

3.2 Prohibited Users

The following categories of persons may not open an account or use services on xe66:

• Any person under the age of 21.
• Owners of accounts previously cancelled or banned by the xe66 authority.
• Persons enrolled in a Self-Exclusion program.
• xe66 officers and employees, and members of their immediate family.

Deposits and Withdrawals

xe66 uses secure payment methods common in Bangladesh for financial transactions. All financial transactions must be completed through a verified account.

4.1 Deposit Methods and Limits

xe66 currently accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (Sonali Bank, Dutch-Bangla Bank, and other major commercial banks). The minimum deposit amount is ৳500 for each method.

4.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳1,000, and withdrawals must be made using the same method used for the deposit. Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The withdrawal process is typically completed within 15 minutes to 2 hours.

4.3 Currency and Transactions

All transactions on xe66 are completed in Bangladeshi Taka (৳). Deposits or withdrawals using a third party's account are prohibited. Users must use a payment account registered in their own name.

• You may not use another person's payment account.
• Transactions in cryptocurrency or digital currency will not be accepted.
• Additional verification may apply for suspicious transactions.

Bonuses and Promotions

xe66 offers various bonuses and promotional offers for registered users. Each bonus has its own applicable terms and conditions, which must be followed.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example, if someone deposits ৳1,000, a bonus of ৳1,200 will be added, making the total balance ৳2,200. The wagering requirement must be met before the bonus amount can be withdrawn — the bonus amount must be wagered 10 times. That means a total of ৳12,000 must be wagered for a ৳1,200 bonus.

5.2 General Bonus Terms

• Each user may claim each bonus offer only once.
• Bonuses are for betting use only — they cannot be withdrawn directly.
• If the wagering requirement is not met within the specified time limit, the bonus will be cancelled.
• Misuse of bonuses through multiple accounts may result in all accounts being closed.
• When a bonus is used alongside a cash balance, bets are deducted from the cash balance first.

5.3 Right to Modify Promotions

xe66 reserves the right to modify, suspend, or cancel any ongoing promotion or bonus offer at any time. Users should check the platform regularly for the latest promotion information.

VIP Program

xe66's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. A weekly cashback benefit is provided at each tier. Cashback is given as a fixed percentage of the total net loss for the week.

6.1 VIP Tiers and Benefits

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Example: A Gold member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.9% = ৳180 cashback.

6.2 Tier Change Conditions

A user may be promoted to a higher VIP tier as their betting activity increases. If betting activity decreases significantly, the tier may be lowered. The decision to change tiers is at the discretion of the xe66 authority.

6.3 Cashback Terms

Cashback is added directly to the account and specific conditions may need to be met before withdrawal. After cashback is added to the bonus balance, the applicable wagering requirements must be followed.

Rules of Play

All games on xe66 are conducted fairly and transparently. Game outcomes are determined using Random Number Generator (RNG) technology, which cannot be influenced by any external factor.

7.1 Prohibited Activities

The following activities are strictly prohibited:

• Any attempt to influence the game system using hacking, software tools, or bots.
• Attempting to access another user's account or steal their information.
• Colluding with others for the purpose of altering game or betting outcomes.
• Misusing the bonus program or exploiting loopholes in the system.
• Money laundering or transactions involving illegal funds.

7.2 Technical Issues

If game results are affected by a server error or technical problem, xe66 reserves the right to cancel that round and refund the wager. Incorrect winnings displayed due to a technical error are not valid.

Account Suspension and Closure

The xe66 authority reserves the right to temporarily suspend or permanently close a user's account under certain circumstances. This power is used to maintain a fair environment.

8.1 Reasons for Suspension

• Violation of any clause of the Terms.
• Non-cooperation with the identity verification process.
• Suspicion of fraud or dishonest activity.
• Instruction from a court or legal authority.
• Detection of multiple accounts belonging to the same person.

8.2 Closure at User's Request

If a user wishes to close their own account, they may contact the xe66 support team. Any pending withdrawals must be completed before the account is closed.

Privacy and Data Storage

xe66 gives the highest importance to protecting users' personal information. Information provided at registration is stored under strict security measures and is used only for service improvement and legal purposes. Please read our Privacy Policy for details on how data is collected, processed, and stored.

9.1 Purpose of Data Use

• Account management and identity verification.
• Processing financial transactions.
• Providing customer support.
• Fraud prevention and ensuring security.
• Meeting applicable legal obligations.

9.2 SSL Protection

All data on xe66 is transmitted via SSL encryption. Payment information is stored according to the highest security standards.

Responsible Gaming Policy

xe66 believes that gaming should be a form of entertainment and should never cause financial pressure or mental distress. We are committed to the wellbeing and safety of our users. Read our full responsible gaming guide to learn how to play safely and where to find support.

10.1 Self-Control Tools

xe66 provides the following tools for users:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Control the duration of continuous play.
• Self-Exclusion: Option to block account access for a set period of time.
• Reality Check: Information about playing time and amounts at regular intervals.

10.2 21+ Policy

xe66 strictly enforces a 21+ age policy at all times. All necessary steps are taken to keep minors away from the platform.

Limitation of Liability

xe66 strives to provide the highest quality service, however xe66's liability is limited in the following cases:

11.1 Technical Disruptions

xe66 is not liable for losses incurred during service interruptions caused by loss of internet connection, server maintenance, errors by third-party service providers, or any other technical reason.

11.2 Third-Party Services

Third-party providers are relied upon for payment processing, game operation, and other services. xe66's liability is limited in the event of any errors or delays in their services.

11.3 User Responsibility

The user is fully responsible for all activities carried out on their account. xe66 will not be liable for any loss resulting from sharing account credentials with others. Visit our FAQ section for answers to common questions.

Changes to Terms

xe66 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website.

12.1 Notification of Changes

For significant changes, xe66 will endeavour to notify users as early as possible. Notifications may be sent via email or through platform notifications.

12.2 Continued Use After Changes

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. Users who do not agree to the new terms are advised to close their account.

12.3 Contact and Complaints

For any questions or complaints regarding these terms and conditions, you may contact xe66's 24/7 live chat support in Bengali or English, or write to us by email: [email protected]